RAIN INTERNATIONAL
CUSTOMER RETURN POLICY

What is your Return Policy?

Rain International (RAIN) offers a 30-day 100% full refund guarantee to all RAIN Customers, minus the cost of shipping.

How do I return an item?

Return or exchange any RAIN item in just three simple steps:

  • Package up your return – be sure a copy of your invoice is in the box.
  • Call 855-724-6606 and get a Return Merchandise Authorization (RMA).
  • You must ship your return to us within 30-days of the date you received your order.

Please do not combine more than one order per package. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Send USA returns to:

RAIN Returns Department 496 East 1750 North Vineyard, UT 84058

RAIN will process your refund within 1-week of receiving your return. Be sure to keep the return tracking number for your records.

Can I exchange an item?

You can exchange an item by following the 3 simple steps above to process your return and calling 855-724-6606 to request your exchange product.

My item arrived damaged. What do I do?

We’re sorry to hear that. We realize it is an inconvenience for you and hope to make this as easy for you as possible. Please contact us at your earliest convenience by calling 855-724-6606 and one of our representatives will work quickly to get a replacement product sent to you.